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Last Updated: December 2025
At Kalla Knitwear Manufacturers, we respect your privacy and are committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our manufacturing services. By using our website, you consent to the processing of your Personal Information as outlined in this policy and in accordance with the Protection of Personal Information Act (POPIA).
We may collect Personal Information when you contact us, request a quote, or place an order for knitwear products and manufacturing, including:
Full name
Email address
Contact number
Business or delivery address
Order details (e.g., garment specifications, quantities, sizing, yarn preferences)
Any additional information required to fulfil your manufacturing enquiry or order
When accessing our website, we may collect:
IP address
Browser type and device details
Pages visited and browsing behaviour
Cookies and analytics data
This helps us maintain website performance and improve user experience.
We use the information collected to:
Respond to enquiries and provide requested knitwear manufacturing and garment supply services
Prepare quotes and manage customer accounts/bulk orders
Communicate regarding production status, lead times, delivery, or support
Improve website functionality and overall service delivery
Send marketing communication only if you have opted in
Comply with legal or regulatory obligations
Our website uses cookies to:
Enhance browsing functionality
Monitor website usage
Provide a smoother and more personalised user experience
You may disable cookies through your browser settings, but some website features may not function correctly.
We do not sell or distribute your Personal Information. We may share information only when necessary with:
Internal staff involved in sales, production, and quality control
Trusted third-party service providers (hosting, IT, freight/logistics partners)
Regulatory or legal authorities when required by law
All third parties are bound to maintain confidentiality and comply with POPIA.
We take reasonable technical and organisational steps to safeguard your Personal Information from:
Unauthorised access
Loss, misuse, or alteration
We retain information only for as long as required for operational, legal, or contractual purposes.
You may request to:
Access the Personal Information we hold
Correct or update inaccurate details
Request deletion of data where applicable
Opt out of marketing at any time
Object to the processing of your information
To exercise your rights, please contact us directly.
Kalla Knitwear Manufacturers
Website: [Insert Website URL] Email: [Insert Email] Phone: [Insert Contact Number]
If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with the Information Regulator. The contact details of the Information Regulator are available on its website at: https://justice.gov.za/inforeg/
